The suite for enhancing Microsoft Dynamics 365 CE

EOS Value 365

Why EOS Value 365?

EOS Value 365 is the suite of applications developed by EOS Solutions to enhance Microsoft Dynamics 365 CE.

The solution includes accelerators and advanced features that reduce implementation time and maximize return on investment, offering a structured and scalable approach to customer relationship management.

EOS Value 365
Thanks to preconfigured templates and dedicated tools, EOS Value 365 supports Sales, Customer Service, and Marketing processes, ensuring a 360° customer view, purchase behavior analysis (RFM), advanced profiling, and KPIs for performance monitoring.
The suite integrates interactive dashboards, approval workflows, and profitability controls, improving operational efficiency and the quality of business decisions.

Advanced profiling

Categorization through tags and scoring to segment and prioritize Leads, Accounts, and Opportunities.

RFM Analysis

Customer behavioral analysis (Recency, Frequency, Monetary) to identify high-potential clusters.

Relationship Management

Complete view of interactions (emails, calls, meetings) and the days elapsed since the last activity.

Interaction Planning

Automated policies to recommend the next sales actions and maintain consistent engagement.

Market Insight

Market analysis, CAPEX/OPEX wallet, competition, and growth potential.

Contact Report

Structured collection of post-appointment information, configurable without code.

Data Retention Policy

Consent management compliant with privacy regulations.

EOS Value 365 represents the added value for organizations seeking an advanced CRM, integrated with the Dynamics 365 ecosystem, ready to meet business growth and digital transformation needs.