Microsoft Dynamics 365 Marketing
Effective Marketing with Dynamics 365 CRM. Integrated management of leads and campaigns.
What is Microsoft Dynamics 365 CRM for Marketing?
Optimize your marketing activities with the familiar and intelligent features of Microsoft Dynamics 365 CRM's dedicated Marketing solution. Take advantage of flexible segmentation tools, intuitive campaign management functions, reliable workflows, and insightful data analysis. Make your marketing activities accurate and effective.
A perfect collaboration with Dynamics 365
With direct integration with Dynamics 365 Sales and business intelligence, Dynamics 365 Marketing supports information sharing between departments and helps employees implement targeted actions that turn prospects into customers.
Leads identification and management
- Import leads from LinkedIn directly into Dynamics 365.
- Get a 360-degree view of each customer and up-to-date information through centralized data management and related processes.
- Increase efficiency through automated and intelligent workflows.
- Prioritize your most frequent customers using lead assessment models and metrics.
- Use familiar Office 365 tools and increase productivity.
Cooperation between marketing and sales
- Connect sales and marketing processes to improve collaboration and automate tracking.
- Manage multichannel marketing campaigns and generate leads.
- Customize customer experiences and events directly in Dynamics 365 with templates that can be configured and with design tools.
- Interact with customers through all social media.
- Benefit from detailed customer interactions analysis.
- Measure marketing campaign results with configurable dashboards and real-time Power BI analytics.
- Carry out online surveys using Dynamics 365 to better understand customer needs and wishes.
- Get information about competitors through social media analysis.
- Customize easily Dynamics 365 Marketing to your business needs and create web applications using editors and tools that don't require programming.
- Automated processes by connecting with all Dynamics 365 applications and third-party systems.
- Use artificial intelligence to promote innovation.