Adapt faster. Work smarter. Perform better.
Dynamics 365 Business Central
End to end ERP solution for managing finances, operations, sales and customer service.
Imagine a (digital) place where you can find all the information about your business. With reports and analyzes that help you to set the right priorities. With in-depth information to help you decide ... Imagine Microsoft Dynamics 365 Business Central.
Microsoft Dynamics 365 Business Central is an all-in-one business management solution that's easy to use and adapt, helping you connect your business and make smarter decisions.
connect finance, sales, service, and operations teams with a comprehensive business management solution and harness the power of AI with Microsoft Copilot.
Introduction to Microsoft Dynamics 365 Business Central
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Dynamics 365 Business Central is the new brand of Dynamics NAV, available anywhere (cloud, on-premise / Azure hosted) and shares its functionality.
From a functional point of view, Dynamics 365 Business Central offers the same options of NAV, the ERP it derives from. The business application therefore integrates the areas of accounting, sales and orders, supply chain management and operations (production, planning and warehousing) and finally the reporting and analytics part.
How can the right system unlock growth?
Move to the cloud with Business Central, an easy-to-use ERP solution that enables you to adapt faster, work smarter, and perform better.
Transform your business operations
Manage financial data
Accelerate financial close and report with accuracy, while ensuring compliance.
- Decision support
Connect data across accounting, sales, purchasing, inventory and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI reports. - Financial close and reporting
Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance. - Forecast accuracy
Refine financial forecasts by modeling and analyzing data across multiple dimensions. Customize reports using Microsoft Excel integration.
Automate supply chain
Increase visibility across your supply chain and gain greater control over your purchasing process.
- Inventory levels
Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated inventory levels. - Avoid lost sales and reduce shortages
Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock. - Profitability
Get recommendations on when to pay vendors to use discounts or avoid overdue penalties. Prevent unnecessary purchases through approval workflows.
Sell smarter and improve customer service
Maximize revenue opportunities and better serve customers with built-in recommendations.
- Value at every touch point
Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best up-sell, cross-sell and renewal opportunities. - Sales productivity
Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook. - Exceptional service
Gain a comprehensive overview of your service tasks, workloads and employee skills to assign resources and accelerate case resolution.
Projects on time and under budget
Manage budgets and monitor progress of your projects with real-time data.
- Stay on budget
Create, manage and track projects using timesheets along with job costing and reporting capabilities. Develop, modify and control budgets to ensure project profitability. - Plan with precision
Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes. - Analyze project performance
Make effective decisions with real-time insight on project status, profitability and resource-usage metrics.
Optimize operations
Streamline your manufacturing and warehousing operations to deliver products on time and reduce costs.
- Manage forecasting to fulfillment
Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders. - Run warehousing efficiently
Get a holistic view of inventory for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions. - Optimal output levels
Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.
Why choose an ERP integrated with Artificial Intelligence? Because staying competitive today means more than knowing what happened — it means predicting what comes next.
Business Central + AI: your business will never be the same
The integration of AI into Microsoft Dynamics 365 Business Central radically transforms how you manage your business — from static data to intelligent, real-time decisions.
👉 Why should you care?
Because every day you lose time to manual tasks, gut-based decisions, and disconnected processes. With AI embedded in your ERP, you can automate, anticipate, and optimize every business area.
👉 How will it help you?
- Frees you from repetitive work through intelligent automation
- Delivers reliable forecasts on sales, purchasing, and cash flow
- Supports smart decisions with advanced analytics and proactive suggestions (Copilot)
- Helps you respond faster to market changes
Let’s look at some practical examples of integration between Business Central and Microsoft Copilot 👇
Business Central
INTERACTIVE NATURAL LANGUAGE DIALOGUE
Interfacing with Microsoft Dynamics 365 Business Central becomes intuitive via chat, speeding up the search for information and understanding of functionality.
- Are you looking for your data? You may ask Copilot, "Show me the last sales order for Mario Rossi."
- Do you need explanations and guidance for learning Business Central concepts? Ask Copilot, "How can I save list filters so I can reuse them later?"
Business Central
ADVANCED BANK RECONCILIATION
Copilot simplifies financial management by facilitating bank reconciliation and accounting correspondence, improving operational efficiency significantly.
Accountants have to import bank statements and reconcile transactions with bank accounting movements to ensure that all transactions are accounted for. Although Business Central streamlines this activity through rule-based transaction matching, the remaining work required to process transactions without matching each week is still a considerable amount. Copilot reduces accounting activities by matching multiple transactions and suggesting CoGe accounts for recording the leftover transactions.
Business Central
CREATING MARKETING TEXTS FOR E-COMMERCE
From simple images to effective marketing strategies, Copilot integrates automated processes, enriching e-commerce platforms such as Shopify with targeted and personalized content.
- Start with an image
- Enter the features
- Create a marketing card automatically, thanks to AI
- Customize AI suggestions
- Post to Shopify
- Send the item directly to your Shopify store to start selling right away
- Access the corresponding product in your Shopify store as your customers would see it
Business Central
Easily create sales lines
This AI feature in Business Central can accept various input methods, such as free text, files or preset prompts. Microsoft Copilot improves operational efficiency and speeds up the release of sales documents to customers, potentially increasing revenue. The AI assistant intelligently suggests and assists in the creation of sales lines, relieving users from manual entry, ensuring accuracy and saving time through advanced processing capabilities that take into account customers' sales history.
Business Central
Create product information faster
Companies that manage a dynamic product range often find themselves struggling to quickly create product information. Copilot, Business Central's AI assistant, significantly reduces the effort and accelerates time to market for new products, enabling companies to meet customer demands more efficiently.
By suggesting item-related information, such as variants, units, substitutions, and dimensions, Copilot simplifies the process.
Business Central
Data-driven decisions with analysis assistance
Business Central has powerful built-in capabilities to create analytical views of data, but manually constructing those views requires time and skill. Copilot simplifies analysis by transforming raw data into clear views with totals, grouping, pivots, and filters—all from simple text instructions and without ever leaving Business Central. Prompted by just a simple sentence, Copilot can identify trends and anomalies in your data, helping you make data-driven decisions that propel your business forward.
Business Central
Summarize with Copilot
Do you have a lengthy financial report to analyze? Copilot can generate an automatic summary, highlighting the key points and the most relevant information. This allows you to save time and focus on strategic decisions.
- A new summary FactBox displays on card and document pages, such as a Customer, Sales Order, Item, and even your custom pages.
- Get summaries of the record by displaying a few bullet points that are the top things you need to know, with even more insights available on demand.
- Summaries are tailored to your role, focusing on what matters to you.
Apps for Microsoft Dynamics 365 Business Central
With EOS Solutions apps you can easily customize your ERP software to meet your individual business needs and processes.
Would you like to learn more about our ERP solutions based on Microsoft Dynamics 365 Business Central?