ICAM has been in the chocolate industry for more than 75 years and for three generations. It produces high-quality chocolate by following an ethical and sustainable approach, which is reflected in every stage of the cocoa processing cycle. A commitment that makes the company the largest producer of biological chocolate in the world.

The Solution

EOS Solutions proposed to ICAM a digitization project based on Microsoft Dynamics 365 Business Central ERP system, integrated with all the necessary supporting apps for the different business areas, standardizing and adapting business flows and processes to the new internal and external requirements.
In addition, the data interconnected and built up by the Business Intelligence offered by Power BI enables a detailed and real-time view of business operations.

Benefits

Thanks to the ERP solution structured by EOS Solutions, business flows and processes were more homogeneous and adapted to new requirements dictated by internal inputs and external inputs from the market. And moreover, thanks to Power BI dashboards, all the data are immediately available at a glance, providing valuable support to management for strategic decisions.